We are pleased to announce that Monster Makers is back to business as usual following our recent warehouse fire. For those of you that may have missed the news, the Industrial Complex where Monster Makers resided suffered a gas leak fire and explosion that forced us to shut down our operations for about three weeks. Fortunately, no one was injured but our operations were impacted.
We’ve had to move over one warehouse space and do some cleanup, but other than that, we are nearly back to 100%.
February 10th, a rainbow of luck was seen from the wreckage of the warehouse explosion.
Howdy folks!
Just a little update on where we stand currently with the aftermath of the recent warehouse explosion at our warehouse complex on February 3rd. For those of your that missed the announcement, you can read more about what happened click here.
The cleaning and
restoration of our production areas is taking slightly longer than anticipated.
With limited access to the affected warehouses, we have been unable to access
our inventory.
As of today,
February 20th, we have been unable to begin processing any orders that were
made starting February 1st. For those of you with orders affected by
the shipping delay, we expect to begin processing orders again very soon. In
the meantime, if you have any questions or concerns about your order, please
contact customerservice@monstermakers.com with your order
number and first and last name. We will have another update tomorrow announcing
when shipping can resume operations.
If your order is time sensitive, please let us know or reach out to one of our many distributors.
We are currently
in the final stages of cleaning and getting settled into our new temporary home
right next door! Orders will go out ASAP once we receive the clearance needed have
access to our materials and begin production again.
We appreciate your
support and patience during this challenging time. More updates to follow in
the next couple of days.