Just a little update on where we stand currently with the aftermath of the recent warehouse explosion at our warehouse complex on February 3rd. For those of your that missed the announcement, you can read more about what happened click here.
The cleaning and restoration of our production areas is taking slightly longer than anticipated. With limited access to the affected warehouses, we have been unable to access our inventory.
As of today, February 20th, we have been unable to begin processing any orders that were made starting February 1st. For those of you with orders affected by the shipping delay, we expect to begin processing orders again very soon. In the meantime, if you have any questions or concerns about your order, please contact firstname.lastname@example.org with your order number and first and last name. We will have another update tomorrow announcing when shipping can resume operations.
If your order is time sensitive, please let us know or reach out to one of our many distributors.
We are currently in the final stages of cleaning and getting settled into our new temporary home right next door! Orders will go out ASAP once we receive the clearance needed have access to our materials and begin production again.
We appreciate your support and patience during this challenging time. More updates to follow in the next couple of days.
-The Monster Makers Team