Monster Makers Ships all orders promtply via UPS. There are no shipments on Saturday, Sunday, and holidays. Local customers may save shipping costs by picking up their orders at our warehouse. Local order pickup requires a 24 hour lead time during normal business hours 10am-4:30 PM Monday through Friday.

Monster Makers warehouse is centrally located in Cleveland, Ohio from which all orders are processed and shipped. If you live on the West Coast, your ship time is 4 business days in transit after the day the order ships, which does not include processing time in our warehouse. If you need to have your shipment by a certain date, please indicate this on your order and allow sufficient time for your order to reach you. Overnight, 2 Day and 3 Day deliveries are available, should you need expedited service. We do not ship UPS Collect, UPS Third Party or to UPS Account numbers other than our own. Please understand all ordering and shipping procedures before you place your order. You will receive one email from our system when your order is processed and one e-mail with a tracking number and estimated delivery date when it is shipped.

Shipping and Handling Policy  Orders from outside the continental United States, Alaska, Hawaii, Puerto Rico and Canada are considered international orders and require special handling. Credit cards from any country outside the US, Canada or Puerto Rico are accepted. International overs over $200 require payment via bank wire transfer. After receiving  your  online order, we will contact you with wire transfer information so that you will be able to complete the transaction. All international orders are shipped via United Parcel Service (www.ups.com)

 International Shipping and Canadian Customers UPS Worldwide Express is used for all International orders except Canada. Orders to Canada are shipped UPS Standard. International customers are responsible for all Customs/Duty tax and brokerage fees for orders.  Please note that UPS may charge a brokerage fee of $35 for all Canadian orders reqardless of size. Please allow for up to two weeks addtional for International orders due to our heavy domestic order volume.